Skip to main content
Information Technology - Careers

Information Technology

Information Technology | Incident Analyst / Responder

Incident Analyst / Responder

What Does a Professional in this Career Do?

Investigates an IT-related incident: an unplanned interruption to a service, a reduction in the quality of a service, or an event that has not yet impacted the service to the customer. Works to restore a normal service operation as quickly as possible and to minimize the impact on business operations.

Job Outlook

There were 406 Incident Analyst / Responder job postings in North Carolina in the past year and 9626 in the United States.

In combination with other careers in the Cyber / Information Security Engineer / Analyst industry, which includes the Incident Analyst / Responder career, the following graph shows the number of people employed for each year since 2012:

Salary

Many new Incident Analyst / Responder jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $88,525.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $88,842.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Incident Analyst / Responder postings in the United States in the past year were lower than $72,392.

Education and Experience

Posted Incident Analyst / Responder jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree9%
Bachelor's Degree60%
Master's Degree18%
Doctoral Degree0%
Other13%

Posted Incident Analyst / Responder jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years14%
3 to 5 years54%
6 to 8 years18%
9+ years14%

Skills

Below are listings of the most common general and specialized skills Incident Analyst / Responder positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Communication Skills (38%)
  • Teamwork / Collaboration (29%)
  • Problem Solving (24%)
  • Writing (22%)
  • Planning (20%)

Defining Skills

A core skill for this occupation, it occurs frequently in job postings.

  • Information Security (34%)
  • Project Management (24%)
  • Malware Analysis (11%)
  • Security Operations (11%)
  • Threat Analysis (11%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Information Systems (17%)
  • Linux (16%)
  • Customer Service (14%)
  • Vaccination (13%)
  • Python (12%)

Distinguishing Skills

A skill that may distinguish a subset of the occupation.

  • Threat Hunting (6%)
  • Certified Ethical Hacker (5%)
  • NIST Cybersecurity Framework (5%)
  • Data Loss Prevention (4%)
  • Security Information And Event Management (4%)

Salary Boosting Skills

A professional who wishes to excel in this career path may consider developing the following highly valued skills. The percentage of job postings that specifically mention each skill is listed along with the marginal value: the average salary difference between postings that request that skill and those that do not.

  • Data Loss Prevention (4%) – marginal value $12,715
  • Network Traffic Analysis (1%) – marginal value $10,669
  • Vulnerability analysis (1%) – marginal value $9,642
  • Cyber Security Knowledge (3%) – marginal value $8,481

Alternative Job Titles

Sometimes employers post jobs with Incident Analyst / Responder skills but a different job title. Some common alternative job titles include:

  • Incident Response Security Analyst
  • Disaster Recovery Specialist
  • It Security Project Manager
  • Manager, Cyber Security - Incident Response
  • It Technical Specialist

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most Incident Analyst / Responder jobs in the past year along with how many they have posted.

United States

  • KPMG (534)
  • Deloitte (243)
  • Guidehouse (200)
  • Bank of America (183)
  • Leidos (145)

North Carolina

  • Bank of America (39)
  • KPMG (27)
  • Lowe's Companies, Inc (17)
  • Laboratory Corporation of America (16)
  • Wells Fargo (13)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!