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Business Management and Operations

Business Management and Operations | Business Analyst (General)

Business Analyst (General)

What Does a Professional in this Career Do?

A Business Analyst provides strategic management consulting to companies and businesses. Advises on ways to improve operations, increase efficiency, reduce costs and increase revenues; may recommend systems or organizational change. May specialize in an area of business practice or a specific industry; may also specialize in consulting with government agencies.

Job Outlook

There were 3686 Business Analyst (General) job postings in North Carolina in the past year and 96525 in the United States.

In combination with other careers in the Business / Management Analyst industry, which includes the Business Analyst (General) career, the following graph shows the number of people employed for each year since 2015:

Salary

Many new Business Analyst (General) jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $89,886.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $90,804.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Business Analyst (General) postings in the United States in the past year were lower than $76,990.

Education and Experience

Posted Business Analyst (General) jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree3.47%
Bachelor's Degree70.56%
Master's Degree12.98%
Doctoral Degree1.31%
Other4.84%

Posted Business Analyst (General) jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years23.48%
3 to 5 years52.68%
6 to 8 years16.36%
9+ years7.48%

Skills

Below are listings of the most common general and specialized skills Business Analyst (General) positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Communication (49.69%)
  • Management (37.88%)
  • Problem Solving (30.39%)
  • Microsoft Excel (24.7%)
  • Operations (24.09%)
  • Writing (21.02%)
  • Leadership (20.93%)
  • Detail Oriented (19.23%)
  • Planning (19.09%)
  • Research (18.17%)

Defining Skills

A core skill for this occupation, it occurs frequently in job postings.

  • User Acceptance Testing (UAT) (11.02%)
  • Agile Methodology (24.79%)
  • Data Analysis (29%)
  • Business Analysis (25.23%)
  • Business Requirements (30.53%)
  • Business Process (35.95%)
  • Project Management (33.18%)
  • User Story (14.46%)
  • Requirements Elicitation (11.13%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Business Operations (10.05%)
  • Workflow Management (19.29%)
  • Auditing (7.79%)
  • Business Intelligence (6.62%)
  • Accounting (9.88%)
  • JIRA (11.73%)
  • Automation (8.96%)
  • Dashboard (11.05%)
  • Information Systems (9.2%)
  • Change Management (8.13%)
  • Computer Science (18.64%)
  • Data Modeling (5.64%)
  • Key Performance Indicators (KPIs) (8.48%)
  • Scrum (Software Development) (13.2%)
  • Marketing (7.43%)
  • Functional Requirement (9.92%)
  • Finance (16.66%)
  • Power BI (10.63%)
  • Test Planning (8.75%)
  • Microsoft Visio (11.7%)
  • Process Improvement (18.09%)
  • Systems Development Life Cycle (9.97%)
  • Tableau (Business Intelligence Software) (9.81%)
  • SQL (Programming Language) (23.34%)

Distinguishing Skills

A skill that may distinguish a subset of the occupation.

  • Business Requirements Documentation (3.48%)
  • Waterfall Methodology (3.81%)
  • Acceptance Testing (7.19%)
  • Business Process Reengineering (3.19%)
  • Business Process Modeling (3.53%)
  • Business Process Mapping (1.58%)
  • Reengineering (2.42%)
  • Gap Analysis (3.78%)
  • Functional Specification (6.7%)
  • Process Mapping (4.09%)
  • Requirements Analysis (6.61%)

Salary Boosting Skills

A professional who wishes to excel in this career path may consider developing the following highly valued skills. The percentage of job postings that specifically mention each skill is listed.

  • Business Requirements Documentation (7.19%)
  • Process Mapping (8.43%)
  • Waterfall Methodology (7.87%)
  • Acceptance Testing (14.83%)
  • Business Analysis (52.03%)
  • Business Process Reengineering (6.58%)
  • Business Process Modeling (7.27%)
  • Functional Specification (13.81%)
  • Requirements Elicitation (22.97%)
  • User Story (29.82%)

Alternative Job Titles

Sometimes employers post jobs with Business Analyst (General) skills but a different job title. Some common alternative job titles include:

  • Business Analyst
  • IT Business Analyst
  • Business Data Analyst
  • Business Process Analyst
  • Business Operations Analyst
  • Salesforce Business Analyst
  • Business Services Analyst
  • Lead Business Analyst
  • Servicenow Business Analyst
  • Business Information Analyst

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most Business Analyst (General) jobs in the past year along with how many they have posted.

United States

  • Elevance Health (1971)
  • Randstad (1638)
  • Kforce (745)
  • Guidehouse (725)
  • Robert Half (705)
  • CTG (636)
  • Centene (562)
  • Citigroup (549)
  • Insight Global (502)
  • Rose's Agency (485)

North Carolina

  • Randstad (217)
  • Genesis10 (75)
  • The Matlen Silver Group (59)
  • Cape Fear Valley Health System (48)
  • Truist Financial (45)
  • ManpowerGroup (44)
  • Elevance Health (43)
  • Wells Fargo (42)
  • Collabera (36)
  • TEKsystems (35)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!