Enrollment Specialist
What Does a Professional in this Career Do?
An Enrollment Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. Assists eligible applicants with enrolling in a program.
Job Outlook
There were 230 Enrollment Specialist job postings in North Carolina in the past year and 12488 in the United States.
In combination with other careers in the Enrollment / Eligibility Specialist industry, which includes the Enrollment Specialist career, the following graph shows the number of people employed for each year since 2015:
Salary
Many new Enrollment Specialist jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.
National
The average estimated salary in the United States for this career, based on job postings in the past year, is $51,537.
State
The average estimated salary in North Carolina for this career, based on job postings in the past year, is $50,002.
Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Enrollment Specialist postings in the United States in the past year were lower than $43,483.
Education and Experience
Posted Enrollment Specialist jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.
| Education Level | Percentage |
|---|---|
| Associate's Degree | 0% |
| Bachelor's Degree | 36.4% |
| Master's Degree | 7.38% |
| Doctoral Degree | 3.81% |
| Other | 37.48% |
Posted Enrollment Specialist jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.
| Years of Experience | Percentage |
|---|---|
| 0 to 2 years | 72.94% |
| 3 to 5 years | 25.01% |
| 6 to 8 years | 1.46% |
| 9+ years | 0.58% |
Skills
Below are listings of the most common general and specialized skills Enrollment Specialist positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.
Baseline Skills
A skill that is required across a broad range of occupations, including this one.
- Customer Service (49.7%)
- Communication (45.48%)
- Detail Oriented (23.9%)
- Microsoft Office (21.42%)
- Writing (19.81%)
- Management (18.63%)
- Sales (17.41%)
- Microsoft Excel (16.9%)
- Organizational Skills (16.07%)
- Leadership (14.85%)
Necessary Skills
A skill that is requested frequently in this occupation but isn’t specific to it.
- Workflow Management (5.76%)
- Student Services (12.25%)
- Billing (15.21%)
- Auditing (14.21%)
- Customer Relationship Management (16.27%)
- Data Entry (23.62%)
- Finance (3.06%)
- Managed Care (9.88%)
- Medicaid (16.95%)
- Medicare (17.15%)
- Call Center Experience (6.06%)
- Student Information Systems (9.93%)
- Marketing (15.84%)
- Salesforce (5.59%)
- Process Improvement (9.64%)
- Enrollment Management (7.58%)
- Sales Prospecting (4.48%)
- Registration (6.67%)
- Healthcare Industry Knowledge (13.5%)
Distinguishing Skills
A skill that may distinguish a subset of the occupation.
- Availity (Health Information System) (3.83%)
Alternative Job Titles
Sometimes employers post jobs with Enrollment Specialist skills but a different job title. Some common alternative job titles include:
- Admissions Specialist
- Provider Enrollment Specialist
- Enrollment Agent
- Enrollment Associate
- Enrollment Support Specialist
- Medicare Enrollment Specialist
- Outreach and Enrollment Specialist
- Provider Enrollment Credentialing Specialist
- Enrollment Representative
Similar Occupations
If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.
- Admissions Administrator
- Enrollment / Admission Counselor
- Eligibility Specialist
- Compensation / Benefits Specialist
- Admissions Director
- Registrar
- Account Representative (General)
- Program Coordinator
Common Employers
Here are the employers that have posted the most Enrollment Specialist jobs in the past year along with how many they have posted.
United States
- T-Roc (280)
- Symplr (231)
- Texas Health Resources (220)
- Point32Health (118)
- Public Partnerships (116)
- Unum (113)
- Alchemy Enterprises (96)
- Aflac (93)
- Applied General Agency (88)
- UnitedHealth Group (79)
North Carolina
- University of North Carolina (21)
- UNC Health (7)
- Atrium Health (5)
- East Coast Migrant Head Start Project (5)
- Partnerhero (5)
- General Dynamics (4)
- Appalachian State University (4)
- Partners Health Management (4)
- Acadia Healthcare (4)
- Atrium Health Floyd (3)
NC State Programs Relevant to this Career
If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!
All wages, job posting statistics, employment trend projections, and information about skill desirability on this page represents historical data and does not guarantee future conditions. Data is provided by and downloaded regularly from Lightcast. For more information about how Lightcast gathers data and what it represents, see Lightcast Data: Basic Overview on Lightcast's Knowledge Base website.