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Administrative | Enrollment Specialist

Enrollment Specialist

What Does a Professional in this Career Do?

An Enrollment Specialist provides assistance and information for people who apply for a government benefits program or health care program. Answers questions, assists with an application process, and reviews applications and relevant background information to determine eligibility. Assists eligible applicants with enrolling in a program.

Job Outlook

There were 227 Enrollment Specialist job postings in North Carolina in the past year and 13215 in the United States.

In combination with other careers in the Enrollment / Eligibility Specialist industry, which includes the Enrollment Specialist career, the following graph shows the number of people employed for each year since 2015:

Salary

Many new Enrollment Specialist jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $50,245.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $53,913.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Enrollment Specialist postings in the United States in the past year were lower than $41,499.

Education and Experience

Posted Enrollment Specialist jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree23.66%
Bachelor's Degree35.47%
Master's Degree8.1%
Doctoral Degree4.07%
Other38.62%

Posted Enrollment Specialist jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years71.41%
3 to 5 years26.36%
6 to 8 years1.41%
9+ years0.81%

Skills

Below are listings of the most common general and specialized skills Enrollment Specialist positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Customer Service (51.09%)
  • Communication (45.89%)
  • Detail Oriented (23.47%)
  • Microsoft Office (21.25%)
  • Writing (19.61%)
  • Sales (18.14%)
  • Microsoft Excel (17.84%)
  • Management (17.41%)
  • Leadership (15.28%)
  • Organizational Skills (14.98%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Office Equipment (9.9%)
  • Student Services (12.69%)
  • Customer Relationship Management (15.09%)
  • Auditing (13.83%)
  • Call Center Experience (5.97%)
  • Billing (15.66%)
  • Data Entry (24.02%)
  • Data Management (5.99%)
  • Enrollment Management (7.95%)
  • Managed Care (9.62%)
  • Marketing (17.39%)
  • Finance (3.21%)
  • Student Information Systems (11.08%)
  • Medicaid (14.33%)
  • Medicare (15.61%)
  • Registration (7.48%)
  • Healthcare Industry Knowledge (11.83%)
  • Sales Prospecting (4.56%)

Alternative Job Titles

Sometimes employers post jobs with Enrollment Specialist skills but a different job title. Some common alternative job titles include:

  • Admissions Specialist
  • Provider Enrollment Specialist
  • Enrollment Agent
  • Enrollment Associate
  • Medicare Enrollment Specialist
  • Enrollment Support Specialist
  • Outreach and Enrollment Specialist
  • Enrollment Representative
  • Licensed Medicare Insurance Agent

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most Enrollment Specialist jobs in the past year along with how many they have posted.

United States

  • T-Roc (280)
  • Symplr (210)
  • UnitedHealth Group (182)
  • Texas Health Resources (167)
  • Elevance Health (154)
  • Point32Health (146)
  • Aston Carter (140)
  • Applied General Agency (124)
  • IDEMIA (93)
  • Sharecare (91)

North Carolina

  • University of North Carolina (14)
  • UNC Health (11)
  • Cape Fear Community College (5)
  • CaroMont Health (4)
  • Avance Care (4)
  • Atrium Health (3)
  • Elevance Health (3)
  • Aqua-Tots Swim Schools (3)
  • Appalachian State University (3)
  • KidsPeace (3)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!