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Business Management and Operations

Business Management and Operations | Operations Analyst (General)

Operations Analyst (General)

What Does a Professional in this Career Do?

An Operations Analyst analyzes systems and processes in an organization or business and uses findings to help solve problems and improve management. Uses advanced statistical and mathematical models and computer software to analyze a wide variety of data; collaborates with other analysts and with the management of an organization.

Job Outlook

There were 939 Operations Analyst (General) job postings in North Carolina in the past year and 30018 in the United States.

In combination with other careers in the Operations Analyst industry, which includes the Operations Analyst (General) career, the following graph shows the number of people employed for each year since 2015:

Salary

Many new Operations Analyst (General) jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $91,429.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $87,604.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Operations Analyst (General) postings in the United States in the past year were lower than $73,023.

Education and Experience

Posted Operations Analyst (General) jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree7.03%
Bachelor's Degree61.3%
Master's Degree10.88%
Doctoral Degree1.87%
Other10.44%

Posted Operations Analyst (General) jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years38.81%
3 to 5 years44.9%
6 to 8 years9.7%
9+ years6.58%

Skills

Below are listings of the most common general and specialized skills Operations Analyst (General) positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Operations (66.2%)
  • Communication (39.21%)
  • Management (31.91%)
  • Microsoft Excel (22.48%)
  • Problem Solving (21.27%)
  • Detail Oriented (20.94%)
  • Leadership (20.67%)
  • Customer Service (17.17%)
  • Microsoft Office (16.53%)
  • Sales (16.23%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Operations Support Systems (12.83%)
  • Marketing (12.34%)
  • Workflow Management (12.94%)
  • Auditing (16.63%)
  • Key Performance Indicators (KPIs) (11.61%)
  • Dashboard (11.87%)
  • Process Improvement (18.08%)
  • SQL (Programming Language) (13.59%)
  • Salesforce (12.68%)
  • Finance (26.28%)
  • Sales Operations (14.65%)
  • Project Management (24.75%)
  • Data Analysis (25.89%)
  • Accounting (15.04%)

Alternative Job Titles

Sometimes employers post jobs with Operations Analyst (General) skills but a different job title. Some common alternative job titles include:

  • Operations Analyst
  • Sales Operations Analyst
  • Surgeon
  • IT Operations Analyst
  • Revenue Operations Analyst
  • Operations Support Analyst
  • Cybersecurity Operations Analyst
  • Military Operations Analyst
  • Operational Language Analyst
  • Operational Analyst

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most Operations Analyst (General) jobs in the past year along with how many they have posted.

United States

  • Metropolis (523)
  • Citigroup (460)
  • Leidos (397)
  • Uline (290)
  • Lumen Technologies (219)
  • CTG (182)
  • Cornerstone Ondemand (153)
  • Booz Allen Hamilton (137)
  • Guidehouse (128)
  • Bank of America (124)

North Carolina

  • Bank of America (44)
  • Lowe's (28)
  • Metropolis (23)
  • Truist Financial (14)
  • Credit Suisse (12)
  • General Dynamics (11)
  • Randstad (11)
  • TIAA (10)
  • Booz Allen Hamilton (10)
  • Spectrum (10)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!