Operations Manager (General)
What Does a Professional in this Career Do?
An Operations Manager manages daily operations and activities for a company or organization. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.
Job Outlook
There were 3624 Operations Manager (General) job postings in North Carolina in the past year and 110646 in the United States.
In combination with other careers in the Operations Manager / Supervisor industry, which includes the Operations Manager (General) career, the following graph shows the number of people employed for each year since 2015:
Salary
Many new Operations Manager (General) jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.
National
The average estimated salary in the United States for this career, based on job postings in the past year, is $90,665.
State
The average estimated salary in North Carolina for this career, based on job postings in the past year, is $84,048.
Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Operations Manager (General) postings in the United States in the past year were lower than $63,642.
Education and Experience
Posted Operations Manager (General) jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.
| Education Level | Percentage |
|---|---|
| Associate's Degree | 7.5% |
| Bachelor's Degree | 46.32% |
| Master's Degree | 9.48% |
| Doctoral Degree | 1.45% |
| Other | 20.6% |
Posted Operations Manager (General) jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.
| Years of Experience | Percentage |
|---|---|
| 0 to 2 years | 26.11% |
| 3 to 5 years | 52.49% |
| 6 to 8 years | 11.67% |
| 9+ years | 9.73% |
Skills
Below are listings of the most common general and specialized skills Operations Manager (General) positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.
Baseline Skills
A skill that is required across a broad range of occupations, including this one.
- Operations (58.73%)
- Management (55.76%)
- Communication (49.64%)
- Leadership (45.04%)
- Customer Service (42.53%)
- Sales (36.65%)
- Problem Solving (19.46%)
- Planning (19.36%)
- Coaching (16.52%)
- Scheduling (14.1%)
Defining Skills
A core skill for this occupation, it occurs frequently in job postings.
- Operations Management (54.87%)
Necessary Skills
A skill that is requested frequently in this occupation but isn’t specific to it.
- Merchandising (11.81%)
- Project Management (14.51%)
- Inventory Management (15.16%)
- Key Performance Indicators (KPIs) (11.48%)
- Finance (11.59%)
- Auditing (15.6%)
- Marketing (14.94%)
Distinguishing Skills
A skill that may distinguish a subset of the occupation.
- Service Improvement Planning (5.64%)
- Service Improvement (5.7%)
Salary Boosting Skills
A professional who wishes to excel in this career path may consider developing the following highly valued skills. The percentage of job postings that specifically mention each skill is listed.
- Service Improvement (10.37%)
- Operations Management (99.77%)
- Service Improvement Planning (10.26%)
Alternative Job Titles
Sometimes employers post jobs with Operations Manager (General) skills but a different job title. Some common alternative job titles include:
- Operations Manager
- District Manager
- Area Manager
- Dispensary Manager
- Business Manager
- Site Manager
- Regional Manager
- Customer Operations Manager
- Operations Lead
- Business Operations Manager
Similar Occupations
If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.
Common Employers
Here are the employers that have posted the most Operations Manager (General) jobs in the past year along with how many they have posted.
United States
- CVS Health (4269)
- Ianthus Capital Holdings (1174)
- PetCo (919)
- Marriott International (918)
- Amazon (859)
- Walmart (844)
- Old Navy (702)
- GPAC (592)
- Dunkin' Brands (456)
- Buckle (455)
North Carolina
- CVS Health (93)
- Wells Fargo (59)
- Wendy's (52)
- Dunkin' Brands (49)
- Walmart (34)
- Lowe's (33)
- University of North Carolina (27)
- Stier Supply Company (26)
- PetCo (25)
- Randstad (24)
NC State Programs Relevant to this Career
If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!
- Business Administration Master's Degrees
- Business Sustainability Graduate Certificates
- Management, Risk and Analytics Master's Degrees
- Operations & Supply Chain Management Graduate Certificates
- Operations Research Master's Degrees
- Professional Communication and Managerial Skills Graduate Certificates
All wages, job posting statistics, employment trend projections, and information about skill desirability on this page represents historical data and does not guarantee future conditions. Data is provided by and downloaded regularly from Lightcast. For more information about how Lightcast gathers data and what it represents, see Lightcast Data: Basic Overview on Lightcast's Knowledge Base website.