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Information Technology | Cisco Engineer

Cisco Engineer

What Does a Professional in this Career Do?

A Cisco Engineer designs and builds computer network systems built using Cisco hardware, telecommunications equipment and software. Runs program and system tests, solves technical problems and maintains the network system. Designs and analyzes computer network models. May advise on the application of Cisco services within the system.

Job Outlook

There were 73 Cisco Engineer job postings in North Carolina in the past year and 1668 in the United States.

In combination with other careers in the Network Engineer / Architect industry, which includes the Cisco Engineer career, the following graph shows the number of people employed for each year since 2016:

Salary

Many new Cisco Engineer jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $119,670.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $118,544.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Cisco Engineer postings in the United States in the past year were lower than $104,000.

Education and Experience

Posted Cisco Engineer jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree0%
Bachelor's Degree35.97%
Master's Degree2.58%
Doctoral Degree0.66%
Other2.34%

Posted Cisco Engineer jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years8.25%
3 to 5 years49.5%
6 to 8 years30.88%
9+ years11.37%

Skills

Below are listings of the most common general and specialized skills Cisco Engineer positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Troubleshooting (Problem Solving) (55.28%)
  • Communication (39.57%)
  • Management (23.92%)
  • Operations (19.96%)
  • Problem Solving (15.11%)
  • Customer Service (13.97%)
  • Planning (9.17%)
  • Leadership (8.45%)
  • Detail Oriented (7.67%)
  • Verbal Communication Skills (7.25%)

Defining Skills

A core skill for this occupation, it occurs frequently in job postings.

  • Network Routing (35.43%)
  • Unified Communications (27.3%)
  • Cisco Unified Communications Manager (40.03%)
  • Cisco Unified Contact Center Enterprise (8.77%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Technical Issues (4.53%)
  • Network Quality Of Service (QoS) (10.54%)
  • ServiceNow (10.18%)
  • Call Flow (7.21%)
  • Genesys (5.09%)
  • Scripting (16.62%)
  • Cisco Identity Services Engine (ISE) (7.36%)
  • Network Switches (16.34%)
  • Virtual Local Area Network (VLAN) (5.52%)
  • Wide Area Networks (11.67%)
  • Cisco WebEx (14.64%)
  • TCP/IP (8.06%)
  • Simple Network Management Protocols (1.13%)
  • Routing Protocols (4.6%)
  • Network Engineering (8.27%)
  • Open Shortest Path First (OSPF) (3.89%)
  • Project Management (13.44%)
  • Session Initiation Protocols (25.39%)
  • Local Area Networks (8.84%)
  • Network Security (3.39%)
  • Network Troubleshooting (2.97%)
  • Virtual Private Networks (VPN) (5.94%)
  • Multiprotocol Label Switching (3.25%)
  • Information Technology Infrastructure Library (3.54%)
  • Firewall (13.58%)
  • Dynamic Host Configuration Protocol (DHCP) (5.02%)
  • System Administration (7.21%)
  • Operating Systems (8.27%)
  • Computer Science (17.33%)
  • Information Systems (7.85%)
  • Cisco PIX (1.77%)
  • Cisco Routers (4.74%)
  • Voice Over IP (11.95%)
  • Customer Relationship Management (7.43%)
  • Call Center Experience (16.34%)
  • Automation (15.35%)
  • Interactive Voice Response (17.68%)
  • Microsoft Azure (3.75%)
  • Telecommunications (17.47%)
  • Border Gateway Protocol (6.79%)
  • Amazon Web Services (4.17%)
  • Cisco Adaptive Security Appliance (ASA) (1.84%)
  • Microsoft Teams (8.49%)
  • Cisco Networking (4.24%)
  • Cisco firePOWER (1.27%)
  • Cisco Meraki (4.1%)
  • Avaya (Telecommunications) (11.24%)
  • Fortinet (2.97%)
  • Call Recording (5.16%)

Distinguishing Skills

A skill that may distinguish a subset of the occupation.

  • Signaling Connection Control Part (SCCP) (4.24%)
  • H.323 Protocol (2.76%)
  • Cisco Contact Center (5.66%)

Alternative Job Titles

Sometimes employers post jobs with Cisco Engineer skills but a different job title. Some common alternative job titles include:

  • Contact Center Engineer
  • Unified Communications Engineer
  • Voice Engineer
  • Cisco Voice Engineer
  • VoIP Engineer
  • UCCE Engineer
  • Wireless Engineer
  • Desktop Engineer
  • Unified Communications Consultant

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most Cisco Engineer jobs in the past year along with how many they have posted.

United States

  • Insight Global (61)
  • TEKsystems (48)
  • Logicalis (43)
  • Cisco (37)
  • Navient (35)
  • Fisher Investments (31)
  • The Judge Group (30)
  • Camping World (30)
  • Allegis Group (28)
  • General Dynamics (27)

North Carolina

  • Cisco (10)
  • Insight Global (5)
  • Collabera (4)
  • TEKsystems (3)
  • Lenovo (2)
  • Cognizant Technology Solutions (2)
  • Allegis Group (2)
  • ICONMA (2)
  • Cynet Systems (2)
  • Pyramid Consulting (2)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!