Career

Information Technology

 
Information Technology Careers | Network Support Technician

Network Support Technician

What Does a Professional in this Career Do?

Evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.

Job Outlook

There were 403 Network Support Technician job postings in North Carolina in the past year and 9878 in the United States.

In combination with other careers in the Network / Systems Support Specialist industry, which includes the Network Support Technician career, the following graph shows the number of people employed for each year since 2012:

Salary

Many new Network Support Technician jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $56,800.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $59,945.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Network Support Technician postings in the United States in the past year were lower than $43,813.

Education and Experience

Posted Network Support Technician jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree23%
Bachelor's Degree31%
Master's Degree4%
Doctoral Degree0%
Other41%

Posted Network Support Technician jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years45%
3 to 5 years43%
6 to 8 years8%
9+ years4%

Skills

Below are listings of the most common general and specialized skills Network Support Technician positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Troubleshooting (61%)
  • Communication Skills (32%)
  • Problem Solving (25%)
  • Teamwork / Collaboration (16%)
  • Physical Abilities (15%)

Defining Skills

A core skill for this occupation, it occurs frequently in job postings.

  • Cisco (30%)
  • Network Support (24%)
  • Repair (24%)
  • Routers (23%)
  • Telecommunications (23%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Scheduling (12%)
  • Linux (11%)
  • Hardware and Software Installation (11%)
  • Customer Contact (10%)
  • Domain Name System (DNS) (9%)

Distinguishing Skills

A skill that may distinguish a subset of the occupation.

  • Border Gateway Protocol (BGP) (7%)
  • Virtual Private Networking (VPN) (7%)
  • Windows Server (6%)
  • Local Area Network (LAN) (6%)
  • Juniper Networks (6%)

Alternative Job Titles

Sometimes employers post jobs with Network Support Technician skills but a different job title. Some common alternative job titles include:

  • Network Technician
  • Noc Technician
  • Network Support Specialist
  • Communications Technician
  • Noc Engineer

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most Network Support Technician jobs in the past year along with how many they have posted.

United States

  • Deloitte (118)
  • Windstream Communications (110)
  • Iron Systems Incorporated (91)
  • Lumen (87)
  • Ies (71)

North Carolina

  • KBR (20)
  • American Tower (8)
  • Segra (7)
  • Darkblade Systems Corporation (6)
  • Deloitte (6)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!

Not sure where to start?

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