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Information Technology

Information Technology | IT Administrator

IT Administrator

What Does a Professional in this Career Do?

An IT Administrator conducts administrative tasks designed to ensure a business' IT network, security systems and servers operate efficiently. Includes investigating and diagnosing network problems, configuring and installing updates. Provides first line IT help, sets up new users and manages security, passwords and backups. May collect IT usage statistics and monitor IT usage of business employees.

Job Outlook

There were 437 IT Administrator job postings in North Carolina in the past year and 14809 in the United States.

In combination with other careers in the Network / Systems Administrator industry, which includes the IT Administrator career, the following graph shows the number of people employed for each year since 2015:

Salary

Many new IT Administrator jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $69,421.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $65,843.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for IT Administrator postings in the United States in the past year were lower than $55,394.

Education and Experience

Posted IT Administrator jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree15.54%
Bachelor's Degree52.71%
Master's Degree6.54%
Doctoral Degree1.53%
Other12.2%

Posted IT Administrator jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years29.71%
3 to 5 years54.49%
6 to 8 years10.77%
9+ years5.04%

Skills

Below are listings of the most common general and specialized skills IT Administrator positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Troubleshooting (Problem Solving) (44.8%)
  • Communication (39.37%)
  • Management (36.13%)
  • Information Technology (31.82%)
  • Customer Service (25.58%)
  • Problem Solving (25.39%)
  • Operations (24.79%)
  • Detail Oriented (14.5%)
  • Planning (13.25%)
  • Research (12.45%)

Defining Skills

A core skill for this occupation, it occurs frequently in job postings.

  • Active Directory (26.92%)
  • Computer Science (31.48%)
  • Operating Systems (29.68%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Microsoft SharePoint (8.03%)
  • IT Infrastructure (12.72%)
  • Invoicing (2.81%)
  • Windows PowerShell (11.53%)
  • Workflow Management (8.36%)
  • Computer Hardware (9.08%)
  • Firewall (14.65%)
  • Dynamic Host Configuration Protocol (DHCP) (9.43%)
  • Microsoft Office 365 (11.87%)
  • Information Systems (12.55%)
  • Virtual Private Networks (VPN) (7.85%)
  • Group Policy (9.56%)
  • Network Administration (8.97%)
  • Local Area Networks (10.48%)
  • Administrative Support (2.64%)
  • Microsoft Azure (13.56%)
  • Automation (12.06%)
  • Disaster Recovery (9.39%)
  • Technical Support (22.74%)
  • Scripting (13.79%)
  • Network Switches (10.6%)
  • Cyber Security (8.67%)
  • Auditing (11.88%)
  • Project Management (13.52%)
  • Peripheral Devices (9.36%)
  • Microsoft 365 (6.34%)
  • Backup Devices (12.9%)
  • Linux (14.27%)
  • Windows Servers (17.71%)
  • System Administration (21.37%)
  • Help Desk Support (21.51%)
  • Desktop Support (8.98%)
  • SQL (Programming Language) (11.08%)

Salary Boosting Skills

A professional who wishes to excel in this career path may consider developing the following highly valued skills. The percentage of job postings that specifically mention each skill is listed.

  • Operating Systems (100%)

Alternative Job Titles

Sometimes employers post jobs with IT Administrator skills but a different job title. Some common alternative job titles include:

  • Systems Administrator
  • IT Systems Administrator
  • Desktop Administrator
  • Administrator
  • IT Network Administrator
  • IT Support Administrator
  • IT Security Administrator
  • IT Database Administrator
  • Front Desk Administrator

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most IT Administrator jobs in the past year along with how many they have posted.

United States

  • Deloitte (237)
  • Chinchiolo Stemilt (225)
  • CTG (160)
  • Bowman Williams (156)
  • HCL Technologies (104)
  • TEKsystems (100)
  • State of Washington (92)
  • Leidos (91)
  • Lithia Motors (86)
  • Robert Half (83)

North Carolina

  • Fayetteville State University (18)
  • North Carolina Central University (11)
  • Everstory Partners (10)
  • Fastenal (9)
  • Deloitte (9)
  • Adecco (7)
  • Resource Management Associates (7)
  • Appalachian State University (7)
  • Kdinfotech (7)
  • CTG (5)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!