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Business Management and Operations - Careers

Business Management and Operations

Business Management and Operations | Hospitality Operations Supervisor

Hospitality Operations Supervisor

What Does a Professional in this Career Do?

A Hospitality Operations Supervisor is responsible for the functional management of day-to-day hospitality-specific operations and implementation of strategic projects. Engages with and supervises hospitality stuff such as front-desk clerks, concierges, housekeeping, etc.

Job Outlook

There were 54 Hospitality Operations Supervisor job postings in North Carolina in the past year and 1791 in the United States.

In combination with other careers in the Operations Manager / Supervisor industry, which includes the Hospitality Operations Supervisor career, the following graph shows the number of people employed for each year since 2015:

Salary

Many new Hospitality Operations Supervisor jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $57,719.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $45,699.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Hospitality Operations Supervisor postings in the United States in the past year were lower than $37,817.

Education and Experience

Posted Hospitality Operations Supervisor jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree5.08%
Bachelor's Degree19.1%
Master's Degree4.69%
Doctoral Degree0.61%
Other28.87%

Posted Hospitality Operations Supervisor jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years68.41%
3 to 5 years28.21%
6 to 8 years2%
9+ years1.37%

Skills

Below are listings of the most common general and specialized skills Hospitality Operations Supervisor positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Customer Service (46.57%)
  • Communication (43.77%)
  • Operations (35.62%)
  • Management (34.79%)
  • Detail Oriented (21.11%)
  • Multitasking (15.41%)
  • Leadership (15.35%)
  • Scheduling (13.96%)
  • Sales (13.29%)
  • Cleanliness (13.07%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Hotel Operations (24.51%)
  • Auditing (9.03%)
  • Food Safety And Sanitation (6.77%)
  • Housekeeping (29.44%)
  • Food Services (6.26%)
  • Event Planning (8%)
  • Front Office (14.97%)
  • Inventory Management (9.74%)
  • Hospitality Management (12.82%)
  • Customer Complaint Resolution (21.64%)
  • Restaurant Operation (12.72%)

Alternative Job Titles

Sometimes employers post jobs with Hospitality Operations Supervisor skills but a different job title. Some common alternative job titles include:

  • Hospitality Coordinator
  • Operations Supervisor
  • Hotel Coordinator
  • Hospital Operations Manager
  • Hospitality Intern
  • Front Desk Supervisor
  • Supervisor
  • Hospitalist
  • General Manager
  • Hospitality Specialist

Common Employers

Here are the employers that have posted the most Hospitality Operations Supervisor jobs in the past year along with how many they have posted.

United States

  • Marriott International (73)
  • Hilton (50)
  • Drury Hotels (35)
  • Hyatt (29)
  • Sedgwick (29)
  • Davidson Hospitality (21)
  • InterContinental Hotels Group (19)
  • Aimbridge Hospitality (18)
  • Frontdesk (17)
  • Aftermath (12)

North Carolina

  • Vance-Granville Community College (6)
  • Culinary Services Group (3)
  • Marriott International (2)
  • Arlington HealthCare (2)
  • Atrium Health (2)
  • Piedmont Healthcare (2)
  • Sedgwick (2)
  • Firsthealth (2)
  • Nantahala Outdoor Center (2)
  • HHS (1)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!