Hospitality Operations Supervisor
What Does a Professional in this Career Do?
A Hospitality Operations Supervisor is responsible for the functional management of day-to-day hospitality-specific operations and implementation of strategic projects. Engages with and supervises hospitality stuff such as front-desk clerks, concierges, housekeeping, etc.
Job Outlook
There were 68 Hospitality Operations Supervisor job postings in North Carolina in the past year and 2141 in the United States.
In combination with other careers in the Operations Manager / Supervisor industry, which includes the Hospitality Operations Supervisor career, the following graph shows the number of people employed for each year since 2015:
Salary
Many new Hospitality Operations Supervisor jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.
National
The average estimated salary in the United States for this career, based on job postings in the past year, is $57,719.
State
The average estimated salary in North Carolina for this career, based on job postings in the past year, is $45,699.
Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Hospitality Operations Supervisor postings in the United States in the past year were lower than $37,817.
Education and Experience
Posted Hospitality Operations Supervisor jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.
| Education Level | Percentage |
|---|---|
| Associate's Degree | 4.53% |
| Bachelor's Degree | 14.53% |
| Master's Degree | 4.39% |
| Doctoral Degree | 0.65% |
| Other | 28.26% |
Posted Hospitality Operations Supervisor jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.
| Years of Experience | Percentage |
|---|---|
| 0 to 2 years | 72.22% |
| 3 to 5 years | 25.47% |
| 6 to 8 years | 0.88% |
| 9+ years | 1.43% |
Skills
Below are listings of the most common general and specialized skills Hospitality Operations Supervisor positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.
Baseline Skills
A skill that is required across a broad range of occupations, including this one.
- Customer Service (42.08%)
- Communication (35.78%)
- Management (28.3%)
- Operations (26.86%)
- Sales (14.25%)
- Leadership (14.2%)
- Detail Oriented (13.22%)
- English Language (11.72%)
- Scheduling (10.51%)
- Problem Solving (9.86%)
Defining Skills
A core skill for this occupation, it occurs frequently in job postings.
- Booking (Sales) (23.07%)
Necessary Skills
A skill that is requested frequently in this occupation but isn’t specific to it.
- Auditing (9.07%)
- Restaurant Operation (14.89%)
- Customer Complaint Resolution (19.26%)
- Hotel Operations (27.55%)
- Housekeeping (31.8%)
Salary Boosting Skills
A professional who wishes to excel in this career path may consider developing the following highly valued skills. The percentage of job postings that specifically mention each skill is listed.
- Booking (Sales) (100%)
Alternative Job Titles
Sometimes employers post jobs with Hospitality Operations Supervisor skills but a different job title. Some common alternative job titles include:
- Hospitality Coordinator
- Operations Supervisor
- Station Coordinator
- Front Desk Supervisor
- Hospital Operations Manager
- Hospitality Intern
- Hotel Coordinator
- Port Captain
- Supervisor
- Support Coordinator
Common Employers
Here are the employers that have posted the most Hospitality Operations Supervisor jobs in the past year along with how many they have posted.
United States
- Marriott International (82)
- Grab &Go (66)
- Hilton (56)
- Macy's (48)
- Plan And Go (42)
- Hyatt (33)
- Drury Hotels (26)
- Aimbridge Hospitality (20)
- Frontdesk (17)
- InterContinental Hotels Group (14)
North Carolina
- Hilton (7)
- Vance-Granville Community College (6)
- Culinary Services Group (3)
- Marriott International (2)
- Arlington HealthCare (2)
- Island Ventures (2)
- Up And Away (2)
- Firsthealth (2)
- Crafty Crab (2)
- Roaring River Vineyards (1)
NC State Programs Relevant to this Career
If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!
- Business Administration Master's Degrees
- Professional Communication and Managerial Skills Graduate Certificates
All wages, job posting statistics, employment trend projections, and information about skill desirability on this page represents historical data and does not guarantee future conditions. Data is provided by and downloaded regularly from Lightcast. For more information about how Lightcast gathers data and what it represents, see Lightcast Data: Basic Overview on Lightcast's Knowledge Base website.