Career

Business Management and Operations

 

Operations Manager

What Does a Professional in this Career Do?

Manages daily operations and activities for a company or organization. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.

Job Outlook

There were 3034 Operations Manager job postings in North Carolina in the past year and 94632 in the United States.

In combination with other careers in the Operations Manager / Supervisor industry, which includes the Operations Manager career, the following graph shows the number of people employed for each year since 2012:

Salary

Many new Operations Manager jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $73,058.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $70,465.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Operations Manager postings in the United States in the past year were lower than $56,194.

Education and Experience

Posted Operations Manager jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree5%
Bachelor's Degree56%
Master's Degree17%
Doctoral Degree0%
Other22%

Posted Operations Manager jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years18%
3 to 5 years56%
6 to 8 years15%
9+ years12%

Skills

Below are listings of the most common general and specialized skills Operations Manager positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Communication Skills (47%)
  • Teamwork / Collaboration (32%)
  • Planning (31%)
  • Problem Solving (28%)
  • Microsoft Excel (23%)

Defining Skills

A core skill for this occupation, it occurs frequently in job postings.

  • Operations Management (64%)
  • Budgeting (32%)
  • Scheduling (27%)
  • Project Management (20%)
  • Staff Management (16%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Customer Service (14%)
  • Process Improvement (10%)
  • Performance Appraisals (9%)
  • Quality Assurance and Control (8%)
  • Quality Management (7%)

Distinguishing Skills

A skill that may distinguish a subset of the occupation.

  • Customer Contact (6%)
  • Performance Management (6%)
  • Employee Relations (5%)
  • Employee Training (4%)
  • Employee Engagement (4%)

Alternative Job Titles

Sometimes employers post jobs with Operations Manager skills but a different job title. Some common alternative job titles include:

  • Operations Manager - Station
  • Assistant Operations Manager
  • Regional Operations Manager
  • Business Operations Manager

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most Operations Manager jobs in the past year along with how many they have posted.

United States

  • FedEx (2375)
  • Amazon (1590)
  • Anthem Blue Cross (1101)
  • Humana (670)
  • Bcd Travel (631)

North Carolina

  • FedEx (67)
  • Cisco Systems Incorporated (61)
  • Wells Fargo (49)
  • Microsoft Corporation (41)
  • Bcd Travel (38)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!