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Business Management and Operations - Careers

Business Management and Operations

Process Manager

What Does a Professional in this Career Do?

A Process Manager develops and manages business processes and process improvements, or manages processes in production or manufacturing. Identifies and creates processes that support the objectives of a business. May implement and manage business process improvements across operational departments in a company.

Job Outlook

There were 500 Process Manager job postings in North Carolina in the past year and 11768 in the United States.

In combination with other careers in the Operations Analyst industry, which includes the Process Manager career, the following graph shows the number of people employed for each year since 2016:

Salary

Many new Process Manager jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $105,611.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $105,982.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Process Manager postings in the United States in the past year were lower than $88,898.

Education and Experience

Posted Process Manager jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree0%
Bachelor's Degree76.49%
Master's Degree17.34%
Doctoral Degree0.79%
Other7.17%

Posted Process Manager jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years12.33%
3 to 5 years54.6%
6 to 8 years21.85%
9+ years11.22%

Skills

Below are listings of the most common general and specialized skills Process Manager positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Leadership (59.3%)
  • Communication (56.31%)
  • Problem Solving (51.74%)
  • Management (47.6%)
  • Operations (47.36%)
  • Influencing Skills (26.5%)
  • Coaching (22.37%)
  • Planning (21.04%)
  • Microsoft Excel (20.84%)
  • Microsoft Office (20.66%)

Defining Skills

A core skill for this occupation, it occurs frequently in job postings.

  • Continuous Improvement Process (79.59%)
  • Process Improvement (69.03%)
  • Lean Manufacturing (48.2%)
  • Project Management (40.35%)
  • Lean Six Sigma (32.46%)
  • Kaizen Methodology (28.46%)
  • Business Process (26.31%)
  • Six Sigma Methodology (26.6%)
  • Key Performance Indicators (KPIs) (26.83%)
  • Change Management (23.73%)
  • Value Stream Mapping (13.93%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Data Analysis (24.22%)
  • Root Cause Analysis (19.69%)
  • Operational Excellence (19.11%)
  • Process Mapping (17.36%)
  • Workflow Management (17.52%)
  • Auditing (11.6%)
  • Supply Chain (15.13%)
  • Industrial Engineering (12.73%)
  • Automation (11.42%)
  • Microsoft Visio (10.15%)
  • Finance (9.87%)
  • Business Metrics (9.89%)
  • Lean Methodologies (8.92%)
  • Process Management (10.59%)
  • Quality Management (8.07%)
  • Process Engineering (9.71%)
  • Define Measure Analyze Improve And Control (DMAIC) (8.55%)
  • Lean Principles (8.16%)
  • Power BI (8.38%)
  • Business Process Improvement (7.37%)
  • Operations Management (8.37%)

Distinguishing Skills

A skill that may distinguish a subset of the occupation.

  • Single-Minute Exchange Of Die (SMED) (3.5%)

Salary Boosting Skills

A professional who wishes to excel in this career path may consider developing the following highly valued skills. The percentage of job postings that specifically mention each skill is listed.

  • Hazard And Operability Study (6.08%)
  • Key Performance Indicators (KPIs) (46.91%)
  • Lean Six Sigma (56.75%)
  • Value Stream Mapping (24.36%)

Alternative Job Titles

Sometimes employers post jobs with Process Manager skills but a different job title. Some common alternative job titles include:

  • Continuous Improvement Manager
  • Continuous Improvement Specialist
  • Continuous Improvement Leader
  • Process Excellence Manager
  • Process Improvement Manager
  • Continuous Improvement Analyst
  • Process Improvement Analyst
  • Business Process Owner
  • Business Process Manager
  • Process Optimization Engineer

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most Process Manager jobs in the past year along with how many they have posted.

United States

  • GAF Materials Corporation (405)
  • USAA (289)
  • Ryder (152)
  • Nelnet (150)
  • Capital One (112)
  • Randstad (104)
  • Prime Therapeutics (80)
  • Molina Healthcare (75)
  • The Judge Group (74)
  • Hitachi (60)

North Carolina

  • USAA (25)
  • Hitachi (18)
  • GAF Materials Corporation (13)
  • Novo Nordisk (11)
  • Lowe's (9)
  • Perdue (8)
  • Celonis (7)
  • Bank of America (7)
  • Eaton Corporation (5)
  • WestRock (5)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!