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Planning and Analysis Careers | Process Manager

Process Manager

What Does a Professional in this Career Do?

Develops and manages business processes and process improvements, or manages processes in production or manufacturing. Identifies and creates processes that support the objectives of a business. May implement and manage business process improvements across operational departments in a company.

Job Outlook

There were 18 Process Manager job postings in North Carolina in the past year and 677 in the United States.

In combination with other careers in the Operations Analyst industry, which includes the Process Manager career, the following graph shows the number of people employed for each year since 2012:

Salary

Many new Process Manager jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $70,181.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $74,914.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Process Manager postings in the United States in the past year were lower than $60,284.

Education and Experience

Posted Process Manager jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree8%
Bachelor's Degree70%
Master's Degree22%
Doctoral Degree0%
Other0%

Posted Process Manager jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years33%
3 to 5 years57%
6 to 8 years6%
9+ years4%

Skills

Below are listings of the most common general and specialized skills Process Manager positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Communication Skills (49%)
  • Problem Solving (41%)
  • Teamwork / Collaboration (36%)
  • Microsoft Excel (33%)
  • Microsoft Office (31%)

Defining Skills

A core skill for this occupation, it occurs frequently in job postings.

  • Process Improvement (88%)
  • Project Management (47%)
  • Six Sigma (40%)
  • Lean Six Sigma (35%)
  • Business Process (29%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Change Management (19%)
  • Data Analysis (13%)
  • Root Cause Analysis (11%)
  • Customer Service (10%)
  • Key Performance Indicators (KPIs) (9%)

Distinguishing Skills

A skill that may distinguish a subset of the occupation.

  • DMAIC (7%)
  • Process Management (6%)
  • Kaizen (5%)
  • Reengineering (4%)
  • Lean Manufacturing (4%)

Salary Boosting Skills

A professional who wishes to excel in this career path may consider developing the following highly valued skills. The percentage of job postings that specifically mention each skill is listed along with the marginal value: the average salary difference between postings that request that skill and those that do not.

  • Process Modeling (3%) – marginal value $5,106
  • Decision Support (1%) – marginal value $3,140

Alternative Job Titles

Sometimes employers post jobs with Process Manager skills but a different job title. Some common alternative job titles include:

  • Process Improvement Specialist
  • Senior Process Improvement Specialist
  • Lead Process Improvement Specialist
  • Operations Process Analyst
  • Global Demand Operations Systems & Process Analyst

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most Process Manager jobs in the past year along with how many they have posted.

United States

  • Kindred Healthcare Incorporated (13)
  • Centene Corporation (12)
  • Hanover Insurance (10)
  • Salesforce (9)
  • Amazon (9)

North Carolina

  • Cosette Pharmaceuticals (1)
  • Creative Snacks Co, Llc (1)
  • Flexe (1)
  • Flexe, Inc (1)
  • Siemens (1)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!