Business Management and Operations

Business Management and Operations Careers | Quality Manager (General)

Quality Manager (General)

What Does a Professional in this Career Do?

Manages quality control in an organization or for a project. Develops quality control policies and monitors quality in different settings such as manufacturing production, technology product development and research laboratories

Job Outlook

There were 537 Quality Manager (General) job postings in North Carolina in the past year and 12817 in the United States.

In combination with other careers in the Quality Control Systems Manager industry, which includes the Quality Manager (General) career, the following graph shows the number of people employed for each year since 2012:


Many new Quality Manager (General) jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.


The average estimated salary in the United States for this career, based on job postings in the past year, is $70,572.


The average estimated salary in North Carolina for this career, based on job postings in the past year, is $68,168.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Quality Manager (General) postings in the United States in the past year were lower than $52,331.

Education and Experience

Posted Quality Manager (General) jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree4%
Bachelor's Degree59%
Master's Degree20%
Doctoral Degree0%

Posted Quality Manager (General) jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years23%
3 to 5 years49%
6 to 8 years17%
9+ years11%


Below are listings of the most common general and specialized skills Quality Manager (General) positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Communication Skills (36%)
  • Problem Solving (20%)
  • Teamwork / Collaboration (18%)
  • Detail-Oriented (16%)
  • Planning (16%)

Defining Skills

A core skill for this occupation, it occurs frequently in job postings.

  • Quality Management (57%)
  • Quality Assurance and Control (47%)
  • Six Sigma (11%)
  • ISO 9001 Standards (10%)
  • Process Improvement (9%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Project Management (14%)
  • Customer Service (12%)
  • Scheduling (10%)
  • Budgeting (9%)
  • Staff Management (8%)

Distinguishing Skills

A skill that may distinguish a subset of the occupation.

  • Root Cause Analysis (6%)
  • Lean Six Sigma (6%)
  • ISO Standards (4%)
  • Production Part Approval Process (PPAP) (3%)
  • Legal Compliance (3%)

Alternative Job Titles

Sometimes employers post jobs with Quality Manager (General) skills but a different job title. Some common alternative job titles include:

  • Quality Manager
  • Subcontractor
  • Painting Subcontractor
  • Siding Subcontractor
  • Window Subcontractor

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most Quality Manager (General) jobs in the past year along with how many they have posted.

United States

  • Pearson (300)
  • Anthem Blue Cross (190)
  • Power Home Remodeling (162)
  • Assemblers Incorporated (158)
  • Retail Mds (124)

North Carolina

  • Access Family Services (18)
  • Quality Oil Company (17)
  • Wells Fargo (8)
  • Ergomed (7)
  • Assemblers Incorporated (7)

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