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Manufacturing and Production | Quality Manager (General)

Quality Manager (General)

What Does a Professional in this Career Do?

A Quality Manager manages quality control in an organization or for a project. Develops quality control policies and monitors quality in different settings such as manufacturing production, technology product development and research laboratories

Job Outlook

There were 348 Quality Manager (General) job postings in North Carolina in the past year and 11914 in the United States.

In combination with other careers in the Quality Control Systems Manager industry, which includes the Quality Manager (General) career, the following graph shows the number of people employed for each year since 2015:

Salary

Many new Quality Manager (General) jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $96,986.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $89,917.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Quality Manager (General) postings in the United States in the past year were lower than $80,034.

Education and Experience

Posted Quality Manager (General) jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree4.92%
Bachelor's Degree73.77%
Master's Degree15.9%
Doctoral Degree1.16%
Other7.55%

Posted Quality Manager (General) jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years10.49%
3 to 5 years55.69%
6 to 8 years16.56%
9+ years17.26%

Skills

Below are listings of the most common general and specialized skills Quality Manager (General) positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Management (55.25%)
  • Communication (43.38%)
  • Leadership (43.3%)
  • Quality Assurance (38.59%)
  • Operations (35.78%)
  • Problem Solving (32.78%)
  • Quality Control (31.53%)
  • Customer Service (21.55%)
  • Planning (20.03%)
  • Microsoft Excel (17.27%)

Defining Skills

A core skill for this occupation, it occurs frequently in job postings.

  • Auditing (56.77%)
  • Quality Management Systems (47.85%)
  • ISO 9000 Series (23.34%)
  • Quality Management (72.9%)
  • Continuous Improvement Process (25.45%)
  • Project Management (23.56%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Supply Chain (7.99%)
  • Document Control (5.91%)
  • Six Sigma Methodology (12.57%)
  • Quality Improvement (18.98%)
  • Supplier Quality Management (8.32%)
  • Food Safety And Sanitation (8.59%)
  • Data Analysis (10.47%)
  • Corrective And Preventive Action (CAPA) (17.65%)
  • Advanced Product Quality Planning (8.15%)
  • Regulatory Compliance (9.41%)
  • Change Management (5.33%)
  • Construction (6.47%)
  • Good Manufacturing Practices (12.5%)
  • Internal Auditing (15.59%)
  • Procurement (4.49%)
  • Key Performance Indicators (KPIs) (13.65%)
  • Risk Management (6.91%)
  • External Auditing (8.58%)
  • Lean Six Sigma (5.13%)
  • Lean Manufacturing (15.1%)
  • New Product Development (11.52%)
  • Subcontracting (5.38%)
  • Production Part Approval Process (8.38%)
  • Process Improvement (20.11%)
  • Root Cause Analysis (16.44%)
  • Product Quality (QA/QC) (14.61%)
  • Statistical Process Controls (12.51%)

Salary Boosting Skills

A professional who wishes to excel in this career path may consider developing the following highly valued skills. The percentage of job postings that specifically mention each skill is listed.

  • Quality Management Systems (78.64%)
  • Project Management (38.72%)

Alternative Job Titles

Sometimes employers post jobs with Quality Manager (General) skills but a different job title. Some common alternative job titles include:

  • Quality Manager
  • Quality Systems Manager
  • Quality Improvement Manager
  • Regional Quality Manager
  • Quality Program Manager
  • Project Quality Manager
  • Field Quality Manager
  • Quality Engineer
  • Plant Quality Manager
  • Global Quality Manager

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most Quality Manager (General) jobs in the past year along with how many they have posted.

United States

  • Ryder (159)
  • GPAC (156)
  • Actalent (124)
  • The Judge Group (113)
  • Randstad (84)
  • Kiewit Corporation (78)
  • Johnson & Johnson (77)
  • PricewaterhouseCoopers (73)
  • Elevance Health (63)
  • Centene (62)

North Carolina

  • GPAC (9)
  • Baker Interiors Furniture Company (5)
  • Hitachi (5)
  • UNC Health (5)
  • HCL Technologies (4)
  • Eaton Corporation (4)
  • PricewaterhouseCoopers (4)
  • Jacobs Engineering Group (4)
  • Perdue (4)
  • Ryder (4)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!