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Information Technology | Salesforce / CRM Developer

Salesforce / CRM Developer

What Does a Professional in this Career Do?

A Salesforce or CRM Developer works technically Customer Relationship Management (CRM) software, which refers to technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. Salesforce is the most commonly used CRM software.

Job Outlook

There were 787 Salesforce / CRM Developer job postings in North Carolina in the past year and 18222 in the United States.

In combination with other careers in the Business Intelligence Architect / Developer industry, which includes the Salesforce / CRM Developer career, the following graph shows the number of people employed for each year since 2015:

Salary

Many new Salesforce / CRM Developer jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $110,823.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $107,679.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Salesforce / CRM Developer postings in the United States in the past year were lower than $98,527.

Education and Experience

Posted Salesforce / CRM Developer jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree0.89%
Bachelor's Degree50.63%
Master's Degree8.98%
Doctoral Degree0.72%
Other2.46%

Posted Salesforce / CRM Developer jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years10.39%
3 to 5 years49.37%
6 to 8 years26.32%
9+ years13.92%

Skills

Below are listings of the most common general and specialized skills Salesforce / CRM Developer positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Sales (36.84%)
  • Communication (36.38%)
  • Problem Solving (22.55%)
  • Troubleshooting (Problem Solving) (20.7%)
  • Management (17.08%)
  • Leadership (13.59%)
  • Writing (12.35%)
  • Information Technology (11.64%)
  • Customer Service (11.33%)
  • Planning (11.32%)

Defining Skills

A core skill for this occupation, it occurs frequently in job postings.

  • Agile Methodology (39.41%)
  • Visualforce (37.06%)
  • Lightning Web Components (18.04%)
  • Salesforce Development (55.08%)
  • Force.Com (15.86%)
  • Customer Relationship Management (30.75%)
  • Workflow Management (29.28%)
  • Salesforce Object Query Language (SOQL) (20.42%)
  • Computer Science (32.75%)
  • Salesforce Object Search Language (SOSL) (10.13%)
  • Salesforce (78.32%)
  • Application Programming Interface (API) (37.68%)
  • JavaScript (Programming Language) (33.58%)
  • Business Requirements (27.11%)
  • Salesforce Lightning (11.9%)
  • Microsoft Dynamics CRM (8.33%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Dashboard (12.37%)
  • Unit Testing (10.53%)
  • Software Engineering (8.71%)
  • Microsoft Azure (8.18%)
  • Software Development Life Cycle (6.85%)
  • SQL (Programming Language) (17.91%)
  • User Story (8.97%)
  • Software Development (11.03%)
  • Marketing (20.95%)
  • Application Development (10.08%)
  • Scrum (Software Development) (18.04%)
  • Cascading Style Sheets (CSS) (14.42%)
  • Business Process (18.64%)
  • Web Services (20.46%)
  • Extract Transform Load (ETL) (8.2%)
  • Object-Oriented Programming (OOP) (7.14%)
  • Scalability (13.8%)
  • Data Migration (8.7%)
  • Software As A Service (SaaS) (6.79%)
  • Data Modeling (15%)
  • Git (Version Control System) (10.59%)
  • Microsoft Power Platform (5.67%)
  • Solution Design (7.98%)
  • Version Control (9.73%)
  • Jenkins (6.49%)
  • HyperText Markup Language (HTML) (15.83%)
  • Extensible Markup Language (XML) (8.85%)
  • C# (Programming Language) (10.72%)
  • Power BI (5.35%)
  • Java (Programming Language) (12.84%)
  • Technical Design (9.14%)
  • Systems Development Life Cycle (10.35%)
  • Simple Object Access Protocol (SOAP) (11.44%)
  • DevOps (12.88%)
  • Automation (16.71%)
  • Code Review (15.22%)
  • Debugging (12.65%)
  • Microsoft Dynamics 365 (7.69%)
  • CI/CD (10.64%)
  • RESTful API (11.59%)
  • Solution Architecture (11.31%)
  • MuleSoft (10.89%)
  • Cloud Services (10.37%)
  • Financial Services (5.35%)
  • JIRA (8.54%)
  • Project Management (15.55%)

Distinguishing Skills

A skill that may distinguish a subset of the occupation.

  • Apex Data Loader (1.27%)
  • AppExchange (7.07%)
  • Aura Framework (6.47%)
  • Salesforce Service Cloud (3.65%)
  • Apex Code (4.36%)
  • Salesforce Security (3.1%)
  • Salesforce Communities (2.95%)
  • Page Layout (4.97%)

Salary Boosting Skills

A professional who wishes to excel in this career path may consider developing the following highly valued skills. The percentage of job postings that specifically mention each skill is listed.

  • Salesforce Service Cloud (56.49%)
  • Salesforce Communities (45.66%)

Alternative Job Titles

Sometimes employers post jobs with Salesforce / CRM Developer skills but a different job title. Some common alternative job titles include:

  • Salesforce Developer
  • Salesforce Architect
  • Lead Salesforce Developer
  • Salesforce Marketing Cloud Developer
  • Salesforce Engineer
  • Microsoft Dynamics CRM Developer
  • Salesforce Technical Architect
  • Salesforce CPQ Architect
  • Dynamics 365 Developer
  • Salesforce Developer/Administrator

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most Salesforce / CRM Developer jobs in the past year along with how many they have posted.

United States

  • Deloitte (538)
  • Guidehouse (457)
  • Randstad (216)
  • Cognizant Technology Solutions (173)
  • Accenture (168)
  • Mason Frank International (143)
  • Point32Health (136)
  • Kforce (135)
  • AT&T (124)
  • Beacon Hill Staffing Group (121)

North Carolina

  • Labcorp Drug Development (26)
  • Deloitte (26)
  • Randstad (26)
  • MetLife (14)
  • The Matlen Silver Group (13)
  • Kforce (11)
  • ManpowerGroup (11)
  • Charlotte, Nc (10)
  • Cynet Systems (10)
  • Guidehouse (10)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!

All wages, job posting statistics, employment trend projections, and information about skill desirability on this page represents historical data and does not guarantee future conditions. Data is provided by and downloaded regularly from Lightcast. For more information about how Lightcast gathers data and what it represents, see Lightcast Data: Basic Overview on Lightcast's Knowledge Base website.