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Information Technology Careers | Salesforce Administrator

Salesforce Administrator

What Does a Professional in this Career Do?

Administers Salesforce data structures and systems. Helps store and organize customer data. Ensures that users can easily access the information they need and that data are protected from unauthorized access.

Job Outlook

There were 240 Salesforce Administrator job postings in North Carolina in the past year and 6199 in the United States.

In combination with other careers in the Database Administrator industry, which includes the Salesforce Administrator career, the following graph shows the number of people employed for each year since 2012:

Salary

Many new Salesforce Administrator jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $89,612.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $86,685.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Salesforce Administrator postings in the United States in the past year were lower than $81,892.

Education and Experience

Posted Salesforce Administrator jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree4%
Bachelor's Degree84%
Master's Degree9%
Doctoral Degree0%
Other3%

Posted Salesforce Administrator jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years38%
3 to 5 years53%
6 to 8 years6%
9+ years3%

Skills

Below are listings of the most common general and specialized skills Salesforce Administrator positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Communication Skills (45%)
  • Problem Solving (35%)
  • Teamwork / Collaboration (33%)
  • Troubleshooting (25%)
  • Detail-Oriented (21%)

Defining Skills

A core skill for this occupation, it occurs frequently in job postings.

  • Salesforce (100%)
  • Salesforce Administration (96%)
  • Salesforce Development (41%)
  • Business Process (35%)
  • Project Management (27%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Technical Support (18%)
  • Change Management (16%)
  • Administrative Functions (16%)
  • Customer Service (15%)
  • Process Improvement (14%)

Distinguishing Skills

A skill that may distinguish a subset of the occupation.

  • Data Migration (6%)
  • Salesforce Object Query Language (SOQL) (6%)
  • Salesforce Marketing Cloud (5%)
  • Marketo (4%)
  • Tableau (4%)

Salary Boosting Skills

A professional who wishes to excel in this career path may consider developing the following highly valued skills. The percentage of job postings that specifically mention each skill is listed along with the marginal value: the average salary difference between postings that request that skill and those that do not.

  • Data Architecture (2%) – marginal value $2,180

Alternative Job Titles

Sometimes employers post jobs with Salesforce Administrator skills but a different job title. Some common alternative job titles include:

  • Senior Salesforce Administrator
  • Junior Salesforce Administrator
  • Service Cloud Salesforce Administrator
  • Salesforce Developer/Administrator

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most Salesforce Administrator jobs in the past year along with how many they have posted.

United States

  • Arrow Electronics (223)
  • Wolters Kluwer (63)
  • The Hartford Financial Group (53)
  • Umb Financial Corporation (53)
  • Travelers (46)

North Carolina

  • Inmar Incorporated (6)
  • Laboratory Corporation of America (6)
  • Arrow Electronics (5)
  • Old Dominion Freight (4)
  • Parata Systems (4)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!

Not sure where to start?

Get personalized program recommendations with Career Insight.

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