Career

Community and Social Services

 
Community and Social Services Careers | Social / Human Services Manager

Social / Human Services Manager

What Does a Professional in this Career Do?

Works with and advocates for clients, including children and adults, that have health, mental health or poverty related problems. Runs programs for social service or human services organizations. Meets with community members to assess needs; plans and monitors the effectiveness of programs. Represents service organizations in the community.

Job Outlook

There were 1217 Social / Human Services Manager job postings in North Carolina in the past year and 49833 in the United States.

In combination with other careers in the Social / Human Services Manager industry, which includes the Social / Human Services Manager career, the following graph shows the number of people employed for each year since 2012:

Salary

Many new Social / Human Services Manager jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $50,549.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $49,118.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Social / Human Services Manager postings in the United States in the past year were lower than $38,049.

Education and Experience

Posted Social / Human Services Manager jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree11%
Bachelor's Degree51%
Master's Degree36%
Doctoral Degree1%
Other0%

Posted Social / Human Services Manager jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years55%
3 to 5 years37%
6 to 8 years5%
9+ years3%

Skills

Below are listings of the most common general and specialized skills Social / Human Services Manager positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Communication Skills (37%)
  • Planning (25%)
  • Teamwork / Collaboration (24%)
  • Organizational Skills (21%)
  • Building Effective Relationships (17%)

Defining Skills

A core skill for this occupation, it occurs frequently in job postings.

  • Social Services (25%)
  • Case Management (24%)
  • Staff Management (21%)
  • Scheduling (20%)
  • Mental Health (13%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Budgeting (20%)
  • Supervisory Skills (14%)
  • Psychology (11%)
  • Customer Service (11%)
  • Cardiopulmonary Resuscitation (CPR) (11%)

Distinguishing Skills

A skill that may distinguish a subset of the occupation.

  • Developmental Disabilities (7%)
  • Crisis Intervention (7%)
  • Child Care (6%)
  • Behavioral Health (6%)
  • Discharge Planning (5%)

Alternative Job Titles

Sometimes employers post jobs with Social / Human Services Manager skills but a different job title. Some common alternative job titles include:

  • Social Services Director
  • Program Supervisor
  • Assistant Director
  • Case Manager
  • Director Of Social Services

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most Social / Human Services Manager jobs in the past year along with how many they have posted.

United States

  • The Mentor Network (2250)
  • Volunteers of America (1563)
  • Kindercare (1217)
  • American Red Cross (572)
  • Fiserv (339)

North Carolina

  • American Red Cross (59)
  • Volunteers of America (51)
  • Alternatives Incorporated (49)
  • Kindercare (43)
  • State North Carolina (37)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!

Not sure where to start?

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