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Business Management and Operations - Careers

Business Management and Operations

Chief of Staff

What Does a Professional in this Career Do?

A Chief of Staff plans and directs all administrative, financial, and operational activities for the organization's President, CEO or other executive. Organizes and prioritizes critical issues and required information for the executive to facilitate efficient decision making. Acts as a point of contact or gatekeeper between top management and other stakeholders. Provides oversight and guidance to projects of high importance. May act as an advisor to the chief executive, or responsible for the management of executive support staff. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments.

Job Outlook

There were 131 Chief of Staff job postings in North Carolina in the past year and 6102 in the United States.

In combination with other careers in the General Manager industry, which includes the Chief of Staff career, the following graph shows the number of people employed for each year since 2015:

Salary

Many new Chief of Staff jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $148,591.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $138,878.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Chief of Staff postings in the United States in the past year were lower than $114,788.

Education and Experience

Posted Chief of Staff jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree2.25%
Bachelor's Degree48.28%
Master's Degree31.17%
Doctoral Degree14.44%
Other3.79%

Posted Chief of Staff jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years9.58%
3 to 5 years48.7%
6 to 8 years18.9%
9+ years22.83%

Skills

Below are listings of the most common general and specialized skills Chief of Staff positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Leadership (73.16%)
  • Communication (72.35%)
  • Management (61.32%)
  • Operations (54.56%)
  • Coordinating (39.28%)
  • Planning (38.12%)
  • Problem Solving (34.35%)
  • Presentations (31.92%)
  • Strategic Planning (27.34%)
  • Decision Making (25.94%)

Defining Skills

A core skill for this occupation, it occurs frequently in job postings.

  • Continuously Variable Transmission (11.39%)
  • Project Management (44.38%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Operational Efficiency (4.55%)
  • Small Animal Care (11.42%)
  • Strategic Decision Making (4.23%)
  • Business Operations (14.53%)
  • Workflow Management (8.47%)
  • Medical Equipment (12.28%)
  • Auditing (16.11%)
  • Anesthesias (12.81%)
  • Business Development (5.58%)
  • Data Analysis (10.87%)
  • Business Planning (4.55%)
  • Management Consulting (10.03%)
  • Veterinary Medicine (12.97%)
  • Competency-Based Development (11.35%)
  • Biological Hazards (12.74%)
  • Quality Management (12.41%)
  • Business Strategies (11.52%)
  • Conflict Management (13.98%)
  • Key Performance Indicators (KPIs) (23.76%)
  • Marketing (14.07%)
  • Finance (23.29%)
  • Employee Onboarding (13.82%)
  • Radiation Protection (11.56%)
  • Stakeholder Management (5.18%)
  • Surgery (17.33%)
  • Process Improvement (11.04%)
  • Operations Management (3.92%)
  • Drug Enforcement Agency (11.35%)
  • Effective Communication (8.53%)

Salary Boosting Skills

A professional who wishes to excel in this career path may consider developing the following highly valued skills. The percentage of job postings that specifically mention each skill is listed.

  • Continuously Variable Transmission (100%)

Alternative Job Titles

Sometimes employers post jobs with Chief of Staff skills but a different job title. Some common alternative job titles include:

  • Deputy Chief of Staff
  • Vice Chief of Staff
  • Chief Staff Officer
  • Physician Chief of Staff
  • Associate Chief of Staff
  • Practice Manager
  • Physician/Deputy Chief of Staff
  • Food Service Team Member
  • Director of Business Operations

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most Chief of Staff jobs in the past year along with how many they have posted.

United States

  • Banfield Pet Hospital (669)
  • United States Department of Veterans Affairs (281)
  • Lumen Technologies (180)
  • Elevance Health (75)
  • Chief Of Staff (69)
  • Wells Fargo (55)
  • Flagstar Bank (48)
  • Cozymeal (48)
  • Capital One (44)
  • Deloitte (42)

North Carolina

  • Wells Fargo (14)
  • United States Department of Veterans Affairs (10)
  • Banfield Pet Hospital (6)
  • Elon University (6)
  • Elevance Health (5)
  • Curves (3)
  • Equitable (3)
  • Lumen Technologies (3)
  • TIAA (3)
  • Lenovo (3)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!