IT Administrator
What Does a Professional in this Career Do?
An IT Administrator conducts administrative tasks designed to ensure a business' IT network, security systems and servers operate efficiently. Includes investigating and diagnosing network problems, configuring and installing updates. Provides first line IT help, sets up new users and manages security, passwords and backups. May collect IT usage statistics and monitor IT usage of business employees.
Job Outlook
There were 339 IT Administrator job postings in North Carolina in the past year and 11406 in the United States.
In combination with other careers in the Network / Systems Administrator industry, which includes the IT Administrator career, the following graph shows the number of people employed for each year since 2015:
Salary
Many new IT Administrator jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.
National
The average estimated salary in the United States for this career, based on job postings in the past year, is $67,622.
State
The average estimated salary in North Carolina for this career, based on job postings in the past year, is $63,328.
Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for IT Administrator postings in the United States in the past year were lower than $52,146.
Education and Experience
Posted IT Administrator jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.
| Education Level | Percentage |
|---|---|
| Associate's Degree | 0% |
| Bachelor's Degree | 52.81% |
| Master's Degree | 6.38% |
| Doctoral Degree | 1.87% |
| Other | 14.63% |
Posted IT Administrator jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.
| Years of Experience | Percentage |
|---|---|
| 0 to 2 years | 31.86% |
| 3 to 5 years | 52.92% |
| 6 to 8 years | 10.5% |
| 9+ years | 4.71% |
Skills
Below are listings of the most common general and specialized skills IT Administrator positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.
Baseline Skills
A skill that is required across a broad range of occupations, including this one.
- Troubleshooting (Problem Solving) (49.88%)
- Communication (41.51%)
- Management (39.36%)
- Information Technology (37.08%)
- Problem Solving (31.26%)
- Customer Service (29.57%)
- Operations (28.22%)
- Detail Oriented (18.17%)
- Planning (15.22%)
- Microsoft Office (13.72%)
Defining Skills
A core skill for this occupation, it occurs frequently in job postings.
- Active Directory (26.15%)
- Computer Science (33.96%)
- Operating Systems (29.95%)
Necessary Skills
A skill that is requested frequently in this occupation but isn’t specific to it.
- Workflow Management (9.1%)
- Microsoft 365 (8.15%)
- Administrative Support (2.68%)
- Microsoft Windows 10 (7.13%)
- IT Infrastructure (15.5%)
- Microsoft Teams (5.29%)
- Auditing (13.74%)
- Automation (12.21%)
- Technical Support (23.75%)
- Backup Devices (13.78%)
- Microsoft Azure (15.75%)
- Dynamic Host Configuration Protocol (DHCP) (10.21%)
- Linux (15.29%)
- Cyber Security (7.55%)
- Computer Hardware (9.28%)
- Disaster Recovery (9.83%)
- Desktop Support (8.23%)
- Information Systems (11.45%)
- System Administration (24.08%)
- Firewall (14.53%)
- Group Policy (8.98%)
- Issue Tracking (8.13%)
- Invoicing (4.02%)
- IT Service Management (7.52%)
- Virtual Private Networks (VPN) (8.71%)
- Networking Hardware (7.72%)
- Peripheral Devices (9.78%)
- Help Desk Support (20.19%)
- Local Area Networks (11.53%)
- Project Management (13.36%)
- Microsoft SharePoint (8.87%)
- Windows Servers (15.48%)
- TCP/IP (7.02%)
- Network Administration (9.02%)
- Network Switches (11.62%)
- Windows PowerShell (12.17%)
- SQL (Programming Language) (9.93%)
- Information Technology Infrastructure Library (5.4%)
- Virtualization (8.86%)
- Wide Area Networks (7.96%)
- Microsoft Office 365 (10.68%)
- ServiceNow (7.93%)
- Scripting (13.57%)
- User Accounts (8.07%)
Alternative Job Titles
Sometimes employers post jobs with IT Administrator skills but a different job title. Some common alternative job titles include:
- IT Systems Administrator
- Systems Administrator
- Administrator
- IT Specialist
- Desktop Administrator
- IT Network Administrator
- IT Database Administrator
- Service Desk Administrator
- SAP Basis Administrator
Similar Occupations
If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.
- Systems Administrator
- Technical Support Engineer / Analyst
- Windows Administrator
- Help Desk Technician / Analyst
- Network Support Technician
- Network Analyst / Specialist
Common Employers
Here are the employers that have posted the most IT Administrator jobs in the past year along with how many they have posted.
United States
- United States Department of the Treasury (184)
- CTG (157)
- HCL Technologies (96)
- Everstory Partners (93)
- State of Washington (91)
- TEKsystems (90)
- Leidos (84)
- Insight Global (78)
- Robert Half (78)
- Lithia Motors (76)
North Carolina
- Everstory Partners (19)
- Fayetteville State University (17)
- Adecco (6)
- Resource Management Associates (6)
- North Carolina Central University (6)
- Appalachian State University (6)
- CTG (5)
- Labcorp (5)
- Wipro (4)
- University of North Carolina (4)
NC State Programs Relevant to this Career
If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!
All wages, job posting statistics, employment trend projections, and information about skill desirability on this page represents historical data and does not guarantee future conditions. Data is provided by and downloaded regularly from Lightcast. For more information about how Lightcast gathers data and what it represents, see Lightcast Data: Basic Overview on Lightcast's Knowledge Base website.