IT Administrator

What Does a Professional in this Career Do?

An IT Administrator conducts administrative tasks designed to ensure a business' IT network, security systems and servers operate efficiently. Includes investigating and diagnosing network problems, configuring and installing updates. Provides first line IT help, sets up new users and manages security, passwords and backups. May collect IT usage statistics and monitor IT usage of business employees.

Job Outlook

There were 320 IT Administrator job postings in North Carolina in the past year and 10300 in the United States.

In combination with other careers in the Network / Systems Administrator industry, which includes the IT Administrator career, the following graph shows the number of people employed for each year since 2016:

Salary

Many new IT Administrator jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $85,198.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $87,500.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for IT Administrator postings in the United States in the past year were lower than $69,242.

Education and Experience

Posted IT Administrator jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education Level	Percentage
Associate's Degree	0%
Bachelor's Degree	49.47%
Master's Degree	6.48%
Doctoral Degree	1.64%
Other	12.58%

Posted IT Administrator jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of Experience	Percentage
0 to 2 years	31.41%
3 to 5 years	53.02%
6 to 8 years	9.47%
9+ years	6.1%

Skills

Below are listings of the most common general and specialized skills IT Administrator positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

Troubleshooting (Problem Solving) (59.99%)
Communication (48.67%)
Information Technology (43.66%)
Management (41.81%)
Problem Solving (37.07%)
Operations (30.17%)
Customer Service (28.43%)
Detail Oriented (18.62%)
Planning (15.44%)
Microsoft Office (14.84%)

Defining Skills

A core skill for this occupation, it occurs frequently in job postings.

IT Infrastructure (20.11%)
Technical Support (28.59%)
Active Directory (28.23%)
Computer Science (37.72%)
Help Desk Support (26.56%)
System Administration (27.48%)
Operating Systems (30.73%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

Hardware Troubleshooting (7.08%)
End-User Training And Support (7.75%)
Microsoft 365 (10.77%)
Network Infrastructure (8.53%)
Workflow Management (8.59%)
Microsoft Windows 10 (6.15%)
Telecommunications (8%)
Microsoft Teams (5.98%)
Automation (14.43%)
Amazon Web Services (7.58%)
Backup Devices (15.13%)
Auditing (14.36%)
Microsoft Azure (16.29%)
Computer Networks (7.39%)
Procurement (6.1%)
Inventory Management (5.18%)
Computer Hardware (12.78%)
Firewall (16.53%)
Disaster Recovery (10.46%)
Information Systems (12.72%)
Linux (14.43%)
Desktop Support (6.67%)
Hyper-V (4.57%)
Windows Servers (15.24%)
Cyber Security (10.96%)
Network Troubleshooting (7.43%)
Dynamic Host Configuration Protocol (DHCP) (10.33%)
Networking Hardware (8.76%)
Group Policy (10.08%)
Information Technology Infrastructure Library (8.17%)
Information Technology Operations (10.95%)
Virtual Private Networks (VPN) (11.5%)
IT Service Management (11.19%)
Issue Tracking (8.95%)
SQL (Programming Language) (9.85%)
Local Area Networks (12.88%)
Network Security (7.41%)
Project Management (13.82%)
Virtual Local Area Network (VLAN) (3.31%)
Microsoft SharePoint (10.35%)
Wide Area Networks (9.32%)
Network Switches (12.92%)
Scripting (12.42%)
Network Routing (12.25%)
Peripheral Devices (13.61%)
Windows PowerShell (11.05%)
Network Administration (11.12%)
TCP/IP (8%)
Virtualization (9.15%)
IT Security (8.28%)
Microsoft Intune (Mobile Device Management Software) (7.64%)
User Accounts (9.14%)
Microsoft Office 365 (12.73%)

Salary Boosting Skills

A professional who wishes to excel in this career path may consider developing the following highly valued skills. The percentage of job postings that specifically mention each skill is listed.

Operating Systems (100%)

Alternative Job Titles

Sometimes employers post jobs with IT Administrator skills but a different job title. Some common alternative job titles include:

IT Systems Administrator
Systems Administrator
IT Network Administrator
IT Specialist
IT Coordinator
IT Help Desk Technician
IT Database Administrator
IT Technician
IT Infrastructure Administrator

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most IT Administrator jobs in the past year along with how many they have posted.

United States

Deloitte (155)
Insight Global (64)
Robert Half (58)
General Dynamics (50)
TEKsystems (50)
Windstream (48)
State of Washington (47)
United States Department of the Treasury (45)
Volt (41)
The Judge Group (39)

North Carolina

Fayetteville State University (15)
Motion Recruitment (7)
State of North Carolina (7)
Adecco (6)
Honeywell International (6)
North Carolina A & T State University (6)
Joint Activities (5)
Astyra Corporation (3)
Elizabeth City State University (3)
North Carolina Central University (3)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!

All wages, job posting statistics, employment trend projections, and information about skill desirability on this page represents historical data and does not guarantee future conditions. Data is provided by and downloaded regularly from Lightcast. For more information about how Lightcast gathers data and what it represents, see Lightcast Data: Basic Overview on Lightcast's Knowledge Base website.

Information Technology