Salesforce / CRM Developer
What Does a Professional in this Career Do?
A Salesforce or CRM Developer works technically Customer Relationship Management (CRM) software, which refers to technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. Salesforce is the most commonly used CRM software.
Job Outlook
There were 682 Salesforce / CRM Developer job postings in North Carolina in the past year and 15795 in the United States.
In combination with other careers in the Business Intelligence Architect / Developer industry, which includes the Salesforce / CRM Developer career, the following graph shows the number of people employed for each year since 2015:
Salary
Many new Salesforce / CRM Developer jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.
National
The average estimated salary in the United States for this career, based on job postings in the past year, is $128,578.
State
The average estimated salary in North Carolina for this career, based on job postings in the past year, is $127,248.
Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Salesforce / CRM Developer postings in the United States in the past year were lower than $116,287.
Education and Experience
Posted Salesforce / CRM Developer jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.
| Education Level | Percentage |
|---|---|
| Associate's Degree | 0% |
| Bachelor's Degree | 49.84% |
| Master's Degree | 8.1% |
| Doctoral Degree | 0.38% |
| Other | 3.17% |
Posted Salesforce / CRM Developer jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.
| Years of Experience | Percentage |
|---|---|
| 0 to 2 years | 9.45% |
| 3 to 5 years | 48.34% |
| 6 to 8 years | 25.8% |
| 9+ years | 16.41% |
Skills
Below are listings of the most common general and specialized skills Salesforce / CRM Developer positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.
Baseline Skills
A skill that is required across a broad range of occupations, including this one.
- Communication (39.26%)
- Sales (34.21%)
- Problem Solving (29.9%)
- Troubleshooting (Problem Solving) (22.32%)
- Management (17.96%)
- Leadership (16.53%)
- Information Technology (15.09%)
- Writing (13.55%)
- Operations (12.52%)
- Mentorship (11.52%)
Defining Skills
A core skill for this occupation, it occurs frequently in job postings.
- Salesforce Lightning (9.19%)
- Salesforce Development (56.05%)
- Force.Com (12.29%)
- Salesforce Object Query Language (SOQL) (20.78%)
- Workflow Management (30.65%)
- MuleSoft (11.19%)
- Application Programming Interface (API) (43.12%)
- Agile Methodology (34.02%)
- JavaScript (Programming Language) (30.94%)
- Salesforce Object Search Language (SOSL) (8.81%)
- Lightning Web Components (20.5%)
- Computer Science (32.81%)
- Business Requirements (30.04%)
- Salesforce (82.17%)
- Business Process (20.23%)
- Customer Relationship Management (29.65%)
- Visualforce (39.53%)
Necessary Skills
A skill that is requested frequently in this occupation but isn’t specific to it.
- Cloud Services (9.85%)
- Microsoft Power Automate (3.98%)
- Azure DevOps (5.84%)
- Git (Version Control System) (9.37%)
- Solution Design (8.88%)
- HyperText Markup Language (HTML) (16.54%)
- Microsoft Azure (6.93%)
- JIRA (8.52%)
- Cascading Style Sheets (CSS) (15.18%)
- Debugging (12.57%)
- Version Control (10.28%)
- Extract Transform Load (ETL) (7.95%)
- Data Management (7.5%)
- Software Design Patterns (8.07%)
- Software Development Life Cycle (6.78%)
- Microsoft Dynamics CRM (5.51%)
- Marketing (18.63%)
- Application Development (10.45%)
- Microsoft Power Platform (4.21%)
- Scalability (17.12%)
- Automation (14.94%)
- Java (Programming Language) (11.72%)
- Data Modeling (15.43%)
- Software Development (9.07%)
- Systems Development Life Cycle (9.48%)
- Financial Services (6.26%)
- Release Management (8.55%)
- Code Review (18.84%)
- Unit Testing (10.77%)
- C# (Programming Language) (7.66%)
- Object-Oriented Programming (OOP) (6.7%)
- Simple Object Access Protocol (SOAP) (10.06%)
- Power BI (4.03%)
- Dashboard (12.65%)
- Middleware (7.98%)
- RESTful API (10.99%)
- Data Migration (10.32%)
- DevOps (12.51%)
- Github (7.19%)
- CI/CD (12.79%)
- Jenkins (5.44%)
- Development Testing (4.83%)
- Project Management (15.82%)
- Scrum (Software Development) (16.49%)
- Technical Documentation (7.62%)
- Software Engineering (8.62%)
- Solution Architecture (11.44%)
- SQL (Programming Language) (15.18%)
- User Story (8.41%)
- Web Services (17.76%)
- Extensible Markup Language (XML) (8.79%)
- Technical Design (9.55%)
- Programming Languages (4.66%)
Distinguishing Skills
A skill that may distinguish a subset of the occupation.
- Salesforce Service Cloud (4.51%)
- Salesforce Security (2.36%)
- AppExchange (6.54%)
- Aura Framework (5.96%)
- Page Layout (5.8%)
- Apache Ant (5.4%)
- Apex Code (3.93%)
- Apex Data Loader (1.2%)
- OmniScript (2.2%)
- Copado (5%)
Salary Boosting Skills
A professional who wishes to excel in this career path may consider developing the following highly valued skills. The percentage of job postings that specifically mention each skill is listed.
- Salesforce Service Cloud (67.34%)
- OmniScript (32.76%)
Alternative Job Titles
Sometimes employers post jobs with Salesforce / CRM Developer skills but a different job title. Some common alternative job titles include:
- Salesforce Developer
- Salesforce Architect
- Salesforce Technical Architect
- Salesforce Marketing Cloud Developer
- Lead Salesforce Developer
- Salesforce Engineer
- Salesforce CPQ Architect
- Microsoft Dynamics CRM Developer
- CRM Developer
- Salesforce Application Developer
Similar Occupations
If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.
- Salesforce Administrator
- Application Developer / Engineer
- Software Architect (General)
- Programmer / Analyst
Common Employers
Here are the employers that have posted the most Salesforce / CRM Developer jobs in the past year along with how many they have posted.
United States
- Deloitte (408)
- Old Dominion Freight Line (396)
- Accenture (350)
- Concentrix (176)
- Insight Global (170)
- Cai (157)
- Beacon Hill Staffing Group (149)
- Kforce (145)
- Guidehouse (113)
- Randstad (110)
North Carolina
- Deloitte (22)
- Old Dominion Freight Line (19)
- Accenture (19)
- Kforce (13)
- Labcorp (12)
- Insight Global (11)
- Randstad (11)
- First Citizens Bank (9)
- Excelraise (9)
- Fortrea Inc. (6)
NC State Programs Relevant to this Career
If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!
All wages, job posting statistics, employment trend projections, and information about skill desirability on this page represents historical data and does not guarantee future conditions. Data is provided by and downloaded regularly from Lightcast. For more information about how Lightcast gathers data and what it represents, see Lightcast Data: Basic Overview on Lightcast's Knowledge Base website.