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Account Manager (General)

What Does a Professional in this Career Do?

An Account Manager manages client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems Accounts may be for product sales, advertising or marketing services or financial services such as banking.

Job Outlook

There were 4230 Account Manager (General) job postings in North Carolina in the past year and 138421 in the United States.

In combination with other careers in the Account Manager / Representative industry, which includes the Account Manager (General) career, the following graph shows the number of people employed for each year since 2015:

Salary

Many new Account Manager (General) jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $76,707.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $72,580.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Account Manager (General) postings in the United States in the past year were lower than $53,406.

Education and Experience

Posted Account Manager (General) jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree6.97%
Bachelor's Degree56.51%
Master's Degree6.08%
Doctoral Degree0.75%
Other16.84%

Posted Account Manager (General) jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years35.94%
3 to 5 years50.2%
6 to 8 years8.96%
9+ years4.9%

Skills

Below are listings of the most common general and specialized skills Account Manager (General) positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Sales (64.85%)
  • Communication (43.17%)
  • Customer Service (39.94%)
  • Management (32.33%)
  • Leadership (19.14%)
  • Presentations (18.64%)
  • Microsoft Office (17.01%)
  • Problem Solving (16.71%)
  • Operations (15.81%)
  • Microsoft Excel (15.11%)

Defining Skills

A core skill for this occupation, it occurs frequently in job postings.

  • Marketing (33.57%)
  • Account Management (35.07%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Salesforce (12.55%)
  • Selling Techniques (27.76%)
  • Key Performance Indicators (KPIs) (5.42%)
  • Project Management (12.45%)
  • Sales Prospecting (20.71%)
  • Business Development (10.57%)
  • Business To Business (10.02%)
  • Customer Relationship Management (23.05%)
  • Finance (7.67%)
  • Sales Management (9.89%)
  • Accounting (5.81%)

Distinguishing Skills

A skill that may distinguish a subset of the occupation.

  • Account Strategy (4.11%)

Salary Boosting Skills

A professional who wishes to excel in this career path may consider developing the following highly valued skills. The percentage of job postings that specifically mention each skill is listed.

  • Account Strategy (7.01%)
  • Account Management (59.81%)
  • Marketing (57.26%)

Alternative Job Titles

Sometimes employers post jobs with Account Manager (General) skills but a different job title. Some common alternative job titles include:

  • Account Manager
  • Sales Account Manager
  • Commercial Lines Account Manager
  • Strategic Account Manager
  • Personal Lines Account Representative
  • National Account Manager
  • Commercial Account Manager
  • Enterprise Account Manager
  • Account Coordinator
  • Customer Account Advisor

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most Account Manager (General) jobs in the past year along with how many they have posted.

United States

  • Aaron's (2301)
  • GPAC (1844)
  • Hub International (1668)
  • Lumen Technologies (1011)
  • Randstad (970)
  • Nfp (941)
  • Prime Therapeutics (874)
  • The Coca-Cola Company (873)
  • Allied Universal (831)
  • UnitedHealth Group (791)

North Carolina

  • Aaron's (154)
  • Nfp (51)
  • GPAC (45)
  • Hub International (38)
  • Sia Group (34)
  • Spectrum (34)
  • Truist Financial (33)
  • Bausch & Lomb (33)
  • Allied Universal (32)
  • Lumen Technologies (32)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!